Checking MC220 LAN
For technical support and advanced users
V1.60 - DD / COM One - 02/2000
Leds
Green led show if LAN driver is activated.
Red led show network traffic (collisions).
Computer start
- When computer start, the LAN adapter *must* be plugged to the PC Card.
- If you also own the ISDN adapter and wish to use it on same session : start with LAN adapter. When operating system is fully loaded, you can remove LAN adapter then plug ISDN. After ISDN session, replug LAN adapter to access the network.
Does PSTN work ?
Does PSTN work ?. You must be sure it work (ex: Internet or Hyperterminal connection). This is a way to be sure the card is installed and recognized.
Checking installation
1. Go to "Button Start / Programs / COMOne Platinium Card", do you see " LAN Manual" ?
If yes, this mean MC220 LAN files are installed (sx456eth.sys ...).
Else uninstall "COMOne Platinium Card" restart the computer, run the MC220 CD-Rom SETUP.EXE, and select "LAN".2. If you know how to use Hyperterminal or any Terminal software, type the command "at*i". If you see the word "LAN" or "QUAT" this mean LAN (or LAN + GSM) is activated correctly into the firmware's card.
Else run the "Button Start / Programs / COMOne Platinium Card / Platinium Card Loader", then select the line with "LAN" word.
Note: if you don't own a GSM phone just select any one then click Next.
NetBEUI
If NetBEUI protocol is installed, do you see other computers on the network ?
TCP/IP
Can you PING another computer ?
Note: You must set an IP address to the network card before to be able to ping other computers.Specific to Operating System
Windows 98
Check the exact version: My Computer / Control panel / System. If you see "4.10.2222 Second Edition", the LAN driver must be installed TECH0359 or next (previous don't work).
Windows NT 4 : is a card manager installed ?
Examples :
- SystemSoft Card Wizard.
- Softex Phoenix Card Executive v2.x.
- Award CardWare.MC220 ISDN/LAN adapters can not work under Windows NT 4 if some card manager is installed, because MC220 ISDN/LAN technology requieres a direct access to PCMCIA controller.
You must uninstall this software in order to install and run the ISDN/LAN functions.
We know this is not a easy solution, we're working to try to find a better one.Note: PSTN and GSM modes work without any changes.
Do you see the Mac Address ?
See in next chapter how to see MAC Address.
ISDN adapter ?
If the user own LAN and ISDN adapter, does ISDN work? This information can be usefull for our developpers.
MC220 : Cables
If both cables (PSTN/LAN) are plugged, unplug the PSTN cable, then reboot. Does LAN work now ?
Questions / answers
Q : Under Windows 95/98 with WINIPCFG.EXE, I see that the "SX456 Ethernet Companion" has no MAC Address (00-00-00-00-00-00).
A : Upgrade to the latest driver.Q : Under Windows NT 4, I see that the MAC Address is empty (00-00-00-00-00-00).
A : Did you booted the computer with the LAN adapter plugged?, if not do it, else upgrade to the latest driver.Q : Under WinNT 4 at the end of SETUP installation I get this error message: "The PC card modem is not installed or is not plugged. Please install it, and plug the PC card before running again the setup program".
A : You must install the PC Card in analog mode, with the driver (INF file) provided and no any other (ex: "Standard modem..."). Note that you should use the latest INF file (from disk 1 of the adapter box).
Check the modem driver used : open Control panel / then Modems.Getting version number from LAN driver file
Windows NT 4 : Display properties of the file C:\WINDOWS\SYSTEM32\SX456ETH.SYS
Windows 95/98 : Display properties of the file C:\WINDOWS\SYSTEM\SX456ETH.SYS
Warning : get product version number, not the simple version number on bottom of the window :
Official LAN
version numberVersion (top of window) Product Version (Element line) v1.00 1.00 1.00 v1.02 1.00 (*) 1.02 v1.20 1.20 1.01 (!) v1.26 1.26 1.01 (!) * Note: the version number was wrote into the wrong box.
TECH releases / LAN driver included
TECH0264 contain LAN driver v1.00 (not recommended: no MAC address problems reported)
TECH0265 contain LAN driver v1.02.
TECH0330 contain LAN driver v1.02.
TECH0359 contain LAN driver v1.26 (Compatible with Windows 98 Second Edition). Work with firmwares L71 or M11 and nexts.
Each time Windows boot, LAN driver will get the hardware MAC (Media Access Control) address from the LAN adapter.
The MAC address ("hardware" address) is unique in the world (each MAC address is built with 2 fields one for the manufacturer and a second for the product serial number). Each LAN adapter own a different MAC address.
Getting MAC address
Win95/98 : WINIPCFG.EXE can be used to view information's about network cards.
Button Start / select Run / type "winipcfg" Picture.WinNT 4 : IPCONFIG.EXE can be used to view the informations about all network cards.
Button Start / DOS Command Prompt / type "ipconfig" <ENTER> Picture.
(We recommend to type "ipconfig /all |more <ENTER>"). See "Ethernet Adapter sx456ethx", then read the "Physical Address" Picture.
PC Card LAN : support form
Document v1.2, 12/1999, DD/COM One.
Here are the information the support will need
----------------------------------------------
- Version of the driver (date of the latest file from DISK 1)
- Computer FULL name : ...
- Operating system name and version (services packs installed?) : ...
- Was the OS installed by the manufacturer of the PC (OEM OS), or from a standard CD-Rom ? : ...
- Loader version : ...
- PC Card type (ex: MC218, MC220) : ....
- Is any PCMCIA manager installed? (ex: System Soft Card Wizard) : ...
Did you installed this software yourself, or the manufacturer did? : ...
- PCMCIA controller name : ...
Win95/98: Control panel / System / PCMCIA socket, then write down all the lines inside.
WinNT 4: Run the Loader 4.xx select the PC Card, and get the name of the controller.
- CD-ROM TECHxxxx number (or SX456ETH.SYS versions) : ...- Don't forget to write your question with most details possible (ie. Error message). Thank you.
Q : ...